Last updated 07/11/2026
Who we are
EWD Digital is the data controller for ecowebdesign.co.uk. We are based in Maidenhead, Berkshire. You can contact us about this policy or your personal information at info@ecowebdesign.co.uk.
What information we collect and why
When you contact us by email or through our website, we collect your name, email address, the contents of your message and any other details you choose to share, such as your business name, phone number or website address. We use this information to answer your enquiry and follow up where needed. We rely on our legitimate interest in responding to enquiries and keeping track of our correspondence.
If you ask us for a quote or to take other steps before entering into a contract with us personally, we use the information needed to take those steps at your request. If you contact us on behalf of a business, we rely on our legitimate interest in responding to that business’s enquiry.
Providing your information is voluntary. We need a way to contact you if you would like a reply.
Website access logs
When you visit ecowebdesign.co.uk, our hosting provider, Namecheap, automatically records requests to the website in its server access logs. These logs include the IP address making the request, the date and time, the page or file requested, and whether the server returned the page or an error. They can also include the referring web address and information about your browser and operating system, where your browser supplies those details.
We use these logs when needed to investigate website faults, detect suspicious activity and protect the website from misuse. Our lawful basis is our legitimate interest in keeping the website secure and working reliably.
Who we share information with
Our website hosting and email providers handle information on our behalf so we can operate the website and receive and respond to enquiries. We may also disclose information where the law requires us to do so.
How long we keep information
We keep enquiries for six months after our last correspondence. If your enquiry becomes a project, we normally keep key records, such as the agreement, project approvals and relevant correspondence, for six years after our work with you ends. This helps us deal with any disputes or legal claims. We keep invoices and other tax and accounting records for the period required by law. We may keep relevant records for longer where needed to resolve an ongoing dispute or meet a legal obligation.
Cookies and similar technologies
We use cookies and similar technologies to help ecowebdesign.co.uk work and remember your cookie choices. You can accept or reject optional cookies through our cookie banner. You can change your choices or withdraw consent at any time via the blue cookie icon, bottom left on every page.
We currently use these cookies:
| Name | Description | Expiry |
|---|---|---|
| Necessary | ||
| groundhogg-lead-source | Groundhogg CRM | 3 days |
| groundhogg-page-visits | Groundhogg CRM | -0 days |
| cookieadmin_consent | Used to store CookieAdmin WordPress Plugin's consent information | 365 days |
We use Groundhogg, a WordPress plugin, to manage contacts and email preferences. When you use the email Preference Center, Groundhogg can use cookies to recognise your session and verify that you can change those preferences. Where its optional tracking features are enabled, Groundhogg can also record how you reached the site, which pages or forms you viewed, and link those interactions to your contact record if you sign up. We ask for your consent before using optional tracking cookies.
Your rights
You can ask us for a copy of your personal information or ask us to correct it. In certain circumstances, you can ask us to delete it, restrict how we use it, or provide it in a portable format. If we rely on your consent, you can withdraw it at any time.
You have the right to object to processing based on our legitimate interests. To exercise this or any other right, email info@ecowebdesign.co.uk.
How to complain
If you are unhappy with how we have handled your information, email info@ecowebdesign.co.uk. We will acknowledge your complaint within 30 days. You also have the right to complain to the UK’s data protection regulator through its data protection complaints page.